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# Responsible Disclosure
At the Lowdefy, we consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present.
If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.
## Please do the following:
- E-mail your findings to ` security``[at]``lowdefy``[dot] `com`.
- **Do not** take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people's data.
- **Do not** reveal the problem to others until it has been resolved.
- **Do not** use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties.
- Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. Complex vulnerabilities may require further explanation.
## What we promise:
- We will respond to your report within 3 business days with our evaluation of the report and an expected resolution date.
- We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission.
- We will keep you informed of the progress towards resolving the problem.
- In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise).
- We strive to resolve all problems as quickly as possible, and we would like to play an active role in the ultimate publication on the problem after it is resolved.
This policy is adapted from text written by [Floor Terra](https://floort.net/) at found at https://responsibledisclosure.nl/en/. It is published with a [Attribution 3.0 Unported (CC BY 3.0)](https://creativecommons.org/licenses/by/3.0/) license.