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MAIL-ETIQUETTE: intro and spam

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Added a little generic info section about the lists and a section about
how to deal with trolls and spam on the lists.
This commit is contained in:
Daniel Stenberg 2011-03-23 14:22:29 +01:00
parent 3a158f30b5
commit 970587567e
1 changed files with 43 additions and 8 deletions
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docs/MAIL-ETIQUETTE
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@ -7,10 +7,12 @@
MAIL ETIQUETTE
1. About the lists
1.1 Netiquette
1.2 Do Not Mail a Single Individual
1.3 Subscription Required
1.4 Moderation of new posters
1.1 Mailing Lists
1.2 Netiquette
1.3 Do Not Mail a Single Individual
1.4 Subscription Required
1.5 Moderation of new posters
1.6 Handling trolls and spam
2. Sending mail
2.1 Reply or New Mail
@ -26,7 +28,19 @@ MAIL ETIQUETTE
1. About the lists
1.1 Netiquette
1.1 Mailing Lists
The mailing lists we have are all listed and described at
http://curl.haxx.se/mail/
Each mailing list is targeted to a specific set of users and subjects,
please use the one or the ones that suit you the most.
Each mailing list have hundreds up to thousands of readers, meaning that
each mail sent will be received and read by a very large amount of people.
People from various cultures, regions, religions and continents.
1.2 Netiquette
Netiquette is a common name for how to behave on the internet. Of course, in
each particular group and subculture there will be differences in what is
@ -36,7 +50,7 @@ MAIL ETIQUETTE
etiquette, and primarily this focus on how to behave on and how to use our
mailing lists.
1.2 Do Not Mail a Single Individual
1.3 Do Not Mail a Single Individual
Many people send one question to one person. One person gets many mails, and
there is only one person who can give you a reply. The question may be
@ -48,7 +62,7 @@ MAIL ETIQUETTE
services, by all means go ahead, but if it's just another curl question,
take it to a suitable list instead.
1.3 Subscription Required
1.4 Subscription Required
All curl mailing lists require that you are subscribed to allow a mail to go
through to all the subscribers.
@ -60,7 +74,7 @@ MAIL ETIQUETTE
The reason for this unfortunate and strict subscription policy is of course
to stop spam from pestering the lists.
1.4 Moderation of new posters
1.5 Moderation of new posters
Several of the curl mailing lists automatically make all posts from new
subscribers require moderation. This means that after you've subscribed and
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The reason for this moderation policy is that we do suffer from spammers who
actually subscribe and send spam to our lists.
1.6 Handling trolls and spam
Despite our good intensions and hard work to keep spam off the lists and to
maintain a friendly and positive atmosphere, there will be times when spam
and or trolls get through.
Troll - "someone who posts inflammatory, extraneous, or off-topic messages
in an online community"
Spam - "use of electronic messaging systems to send unsolicited bulk
messages"
No matter what, we NEVER EVER respond to trolls or spammers on the list. If
you believe the list admin should do something particular, contact him/her
off-list. The subject will be taken care of as good as possible to prevent
repeated offences, but responding on the list to such messages never lead to
anything good and only puts the light even more on the offender: which was
the entire purpose of it getting to the list in the first place.
Don't feed the trolls!
2. Sending mail