From 970587567ec809f47b7c51ff015a4277eb75813a Mon Sep 17 00:00:00 2001 From: Daniel Stenberg Date: Wed, 23 Mar 2011 14:22:29 +0100 Subject: [PATCH] MAIL-ETIQUETTE: intro and spam Added a little generic info section about the lists and a section about how to deal with trolls and spam on the lists. --- docs/MAIL-ETIQUETTE | 51 ++++++++++++++++++++++++++++++++++++++------- 1 file changed, 43 insertions(+), 8 deletions(-) diff --git a/docs/MAIL-ETIQUETTE b/docs/MAIL-ETIQUETTE index 797f7910e1..ea3b5eb0b6 100644 --- a/docs/MAIL-ETIQUETTE +++ b/docs/MAIL-ETIQUETTE @@ -7,10 +7,12 @@ MAIL ETIQUETTE 1. About the lists - 1.1 Netiquette - 1.2 Do Not Mail a Single Individual - 1.3 Subscription Required - 1.4 Moderation of new posters + 1.1 Mailing Lists + 1.2 Netiquette + 1.3 Do Not Mail a Single Individual + 1.4 Subscription Required + 1.5 Moderation of new posters + 1.6 Handling trolls and spam 2. Sending mail 2.1 Reply or New Mail @@ -26,7 +28,19 @@ MAIL ETIQUETTE 1. About the lists - 1.1 Netiquette + 1.1 Mailing Lists + + The mailing lists we have are all listed and described at + http://curl.haxx.se/mail/ + + Each mailing list is targeted to a specific set of users and subjects, + please use the one or the ones that suit you the most. + + Each mailing list have hundreds up to thousands of readers, meaning that + each mail sent will be received and read by a very large amount of people. + People from various cultures, regions, religions and continents. + + 1.2 Netiquette Netiquette is a common name for how to behave on the internet. Of course, in each particular group and subculture there will be differences in what is @@ -36,7 +50,7 @@ MAIL ETIQUETTE etiquette, and primarily this focus on how to behave on and how to use our mailing lists. - 1.2 Do Not Mail a Single Individual + 1.3 Do Not Mail a Single Individual Many people send one question to one person. One person gets many mails, and there is only one person who can give you a reply. The question may be @@ -48,7 +62,7 @@ MAIL ETIQUETTE services, by all means go ahead, but if it's just another curl question, take it to a suitable list instead. - 1.3 Subscription Required + 1.4 Subscription Required All curl mailing lists require that you are subscribed to allow a mail to go through to all the subscribers. @@ -60,7 +74,7 @@ MAIL ETIQUETTE The reason for this unfortunate and strict subscription policy is of course to stop spam from pestering the lists. - 1.4 Moderation of new posters + 1.5 Moderation of new posters Several of the curl mailing lists automatically make all posts from new subscribers require moderation. This means that after you've subscribed and @@ -75,6 +89,27 @@ MAIL ETIQUETTE The reason for this moderation policy is that we do suffer from spammers who actually subscribe and send spam to our lists. + 1.6 Handling trolls and spam + + Despite our good intensions and hard work to keep spam off the lists and to + maintain a friendly and positive atmosphere, there will be times when spam + and or trolls get through. + + Troll - "someone who posts inflammatory, extraneous, or off-topic messages + in an online community" + + Spam - "use of electronic messaging systems to send unsolicited bulk + messages" + + No matter what, we NEVER EVER respond to trolls or spammers on the list. If + you believe the list admin should do something particular, contact him/her + off-list. The subject will be taken care of as good as possible to prevent + repeated offences, but responding on the list to such messages never lead to + anything good and only puts the light even more on the offender: which was + the entire purpose of it getting to the list in the first place. + + Don't feed the trolls! + 2. Sending mail